Terms and Conditions
In these conditions is understood:
-the entrepreneur: Charme Gîte La Chouette Hulotte.
-the customer: the natural person who trades with Charme Gîte La Chouette Hulotte
The general terms and conditions apply to every offer and / or quotation between Charme Gîte La Chouette Hulotteand the customer, as well as the execution of the agreement.
Charme Gîte La Chouette Hulotte reserves the right to amend these general terms and conditions at any time and without express notification. The general terms and conditions that apply are the published terms and conditions on the date of purchase.
The agreement is concluded when the customer has paid the order and Charme Gîte La Chouette Hulotte has confirmed the customer by e-mail. As long as the receipt of the order has not been confirmed by the Charme Gîte La Chouette Hulotte, the consumer can dissolve the agreement.
4. PRODUCT PRICE:
The prices of the products offered are in Pounds and for the individual and exclusively for the traders. Orders are accepted from £100 (excluding transport costs). Email for trade prices
5. PAYMENTS AND METHOD OF PAYMENT:
All orders are payable in cash. For this, the customer can use the following payment method: payment via home bank or cash upon collection of the goods in our showroom.
Payments can be done with paypal or online banking
6. DELIVERY COSTS:
The delivery cost is always clearly stated to the customer at the checkout. The delivery cost is added to the product price or to the total of the different product prices.
The shipping costs vary from country to country and the weight of the packages
IN the UK: Free delivery
Spend up to £50:£8
Spend up to £120: £15
Spend over £120: free
North America and Australia/New Zealand
Spend up to £50 :£12
Spend up to £120: £20
Spend over £150: Free
Exceptions are canvas prints and originals, ask for quote to post
Oher countries: on request
7. DELIVERY PERIOD:
Most products are available from stock. Prints are made to order. In case a product and / or products is not in stock, the customer will be notified by e-mail within 5 working days and the new delivery day will be communicated.
The products are delivered between 2 to 5 working days after confirmation of the order, provided that the customer's details are correct. The customer may terminate the agreement free of charge and without notice if Charme Gîte La Chouette Hulotte cannot deliver within 30 days.
For this, the customer only needs to send an e-mail to email@example.com.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of The United Kingdom.
9. RIGHT to withdrawal:
The customer has a period of fourteen (14) calendar days from the delivery date of the product or products to return the product or products without reason.
The customer must report the withdrawal in writing and fill it in by filling in the “withdrawal form” or by making another unambiguous statement (by mail or letter) in which he declares to withdraw from the contract.
The customer may only return the product or products when he / she has notified the right of withdrawal in writing.
The customer must take into account the following points:
The costs for the return are always borne by the customer.
The product or products should be sent to: Charme Gîte La Chouette Hulotte, Les Mazels, 12350 Brandonnet
The returns are always at the risk of the customer. Lost or damaged goods from returned products are not the responsibility of Charme Gîte La Chouette Hulotte.
- The product and / or the products must be complete including accessories, instructions for use, etc.
- The product must be returned in its original packaging.
- The product or products may not have been used yet.
- Dirty products are not accepted.
- Personalized or customized products are never taken back.
If the return does not meet these conditions, they will not be eligible for a refund.
10. FORM FOR WITHDRAWAL:
The customer can find the form:
a) in the form of PDF.
b) Via the form on your order confirmation email
c) Fill in online on our website and send it through our website.
Charme Gîte La Chouette Hulotte will immediately notify the customer of the receipt of the withdrawal.
11. REFUND PERIOD:
The refund will be made no later than 14 days after receipt of the “withdrawal form”. The amount will be refunded including the initial delivery cost. If the return is only AFTER 14 days, after completion
In the case of a partial return, the initial delivery cost is not refunded.
12. LIMITATION OF LIABILITY:
Charme Gîte La Chouette Hulotte cannot be held responsible for the non-execution of the purchase contract in case of force majeure as determined by the court, and in case of a shortcoming or error of the customer or due to an unpredictable and irreversible fact committed by a third party in respect of the contract.
Charme Gîte La Chouette Hulotte is not responsible for damage or other consequences caused as a result of the incorrect use of the purchased product and / or products.
All photos, information and texts provided are as accurate and complete as possible. Despite these efforts, inaccuracies may occur in the photos, information and texts made available. If the information provided contains inaccuracies or if certain information on or via the site is unavailable, Charme Gîte La Chouette Hulotte will make every effort to rectify this as soon as possible. The entrepreneur can possibly not be held liable for direct or indirect damage resulting from the use of the information on this site. If the product and / or products delivered by Charme Gîte La Chouette Hulotte show a defect, the Charme Gîte La Chouette Hulotteis limited to the amount of the purchase price.
Any complaint, of whatever nature, can only give rise to a replacement of the delivered product and / or products, or if this is impossible, to a maximum refund of the purchase price of the product in question. If the delivered product and / or products shows a defect, the customer must, under penalty of forfeiture of rights, send a written complaint no later than five (5) calendar days after delivery.
When the product and / or products are delivered, the customer must always check whether the delivered goods correspond to what was ordered.
14. INTELLECTUAL PROPERTY:
The entire content of the website "https://www.lachouettehulotte.be", being photos, texts, brands, etc., is the exclusive property of Charme Gîte La Chouette Hulotte For any partial or complete reproduction of the content, including Any channel, written permission must be requested from the Charme Gîte La Chouette Hulotte, under penalty of prosecution.
15. MINIMUM AGE FOR PURCHASE.
To make the purchase, the customer must be at least 18 years old or have permission from a parent or guardian.
16. CODE OF CONDUCT.
Charme Gîte La Chouette Hulotte endorses BeCommerce's code of conduct. You can find more information about this on
17. "ON-LINE SHOP" OWNER
Charme Gîte La Chouette Hulotte